Jeremy Carr

Position: Northeast SAP T&O, SaaS & Cloud, and I&D Lead


With many years of work experience in Operations, Strategy, and Analytics, a dynamic business leader is skilled at generating strategic advantage. I've played a key role in establishing and directing Operations, Quality, Analytics, and BI operations from the ground up for both start-ups and major enterprises in industries as diverse as Collections, Tech Support, BFSI, Sales (Tele and Field), and Telecom. Have been in charge of implementing transformative changes that resulted in increased top-line revenue while decreasing bottom-line revenue, as well as improved user experience. Specialization in driving innovation in product development strategy, product monetization, and directing long-term process improvement initiatives.


Northeast SAP T&O, SaaS & Cloud, and I&D Lead
Sep 2018- Present • 4 yrs 4 mos
Ontario, Canada Area


Hybrid Technical Consultant
August 2015 – September 2018 (3 years 2 months)
United Kingdom


Product Manager
August 2014 – July 2015 (1 year)
Contribute to the product roadmap as the product manager of the hybris B2C
core accelerator (and the product owner of the development team), assist in
Page 1 of 2
Enabling Product Development teams, and do additional responsibilities that
seem amazing but are difficult to articulate.
Fill in the gaps and determine the best approach to guarantee everything
occurs, so that an acceptable product emerges at regular intervals that fits
neatly into an overarching plan, which changes every 5 minutes due to the
nature of the IT world.
Oh, and marketing-related tasks, such as creating short films, presenting at
conferences, reviewing tech notes, generating release notes, and contributing
to white papers.
All extremely nimble.


SAP Hybris
Professional Services Delivery Consultan
July 2011 – July 2014 (3 years 1 month)
Enabling clients and partners to develop innovative and well-integrated
eCommerce solutions. With or without SAP 😉 Including architectural
workshops, performance analysis, code analysis, requirement workshops,
estimates, and basic troubleshooting, etc.
Included are the following technologies: hybris (! ), Spring, Java, Solr, Tomcat,
Apache, Ant, Maven, MySQL, MongoDB, Oracle, Linux, Windows, RESTful
WS, JavaScript, JQuery, Junit, JMeter, JProfiler, Dynatrace, and more.


Northampton School for Boys
Master of Science – MS, Computer Software Engineering · (August 2009 – May


  • Strategic Planning
  • Vendor Management
  • Business Analysis
  • Applicant Tracking Systems
  • Change Management
  • Consulting
  • Business Process Improvement
  • Program Management
  • Project Management
  • Strategy
  • Customer Relationship Management (CRM)
  • Technical Recruiting
  • Account Management
  • Management