Artificial Intelligence For IT Operations (AIOps) With CDWT

Adopt DevOps, effectively deploy and maintain DevOps practise – our 900+ DevOps specialists can assist you.


What exactly is AIOps?

As more organizations adopt hybrid cloud environments and cutting-edge technology, IT Operations become more complicated and data-intensive. To speed digital transformation and prevent expensive service outages, IT infrastructure and operations must keep up with this velocity. In addition, firms must be inventive and develop methods to free up qualified individuals for strategic initiatives, as opposed to concentrating on monotonous duties.

AIOps, or Artificial Intelligence for IT Operations, is a technique that automates IT operations by using big data, analytics, and machine learning. AIOps’s ultimate objective is to assist IT operations teams in predicting, locating, and resolving problems more quickly, gaining actionable insights, increasing reaction time, and making educated choices to enhance business results.

Key Capabilties of AIOps


conventional talents in analytics

Automatically detect

and respond in real-time to concerns


possible problems in advance and proactively

Why do you need AIOps?

Management of complexity

As hybrid and multi-cloud adoption has become an executive requirement, managing IT operations and using operational data to draw meaningful conclusions has become a daily challenge. As complexity increases dramatically, ensuring continuous service, particularly in big businesses that create millions of operational events daily, becomes an impossible challenge.

AIOps is the digital evolution for corporate IT Operations teams to eliminate manual labour, simplify operations, detect and remediate events impacting the performance of essential processes, reduce MTTR (mean time to recover), and contribute to more strategic business innovation.

The CDWT AIOps platform leverages big data, machine learning, and other advanced analytics technologies to improve IT operations (monitoring, automation, and service desk) processes with proactive, personalised, and dynamic insights.

What benefits does Artificial Intelligence provide for IT operations?

To comprehend how AIOps operates, we must first examine the functions played by each of its foundational technologies. First, AIOps uses big data platforms to consolidate siloed IT operations data of different sorts (past performance and event, system log and metrics, network data, packet data, real-time streaming data, etc.) in a centralised database.

Next, it employs sophisticated analytics tools and machine learning algorithms to examine IT operations data and differentiate abnormal events from ‘noise,’ before employing particular algorithms to hone in on the fundamental causes of abnormal occurrences and provide solutions. Additionally, it automates the routing of notifications to the appropriate IT teams or initiates automated replies to resolve possible issues in real time without human participation.

Powered by machine learning, continuous learning is a key component of this technology-driven process, as AIOps platforms constantly upgrade themselves to identify and alert abnormal events faster, provide more effective solutions, and better adapt to changes, such as any recent system reconfiguration or infrastructure provisioning performed by DevOps resources.

An overview of the principal applications of artificial intelligence in operations management.

Big Data Management

Performance Analysis

Anomaly Detection

Event Correlation & Analysis

IT Service Management

Discover the Actual Value of AIOps and ML with CDWT

Automation is in our IT Managed Services’ genes.

The Advantages of AI-driven Service management

CDWT AIOps platform-driven managed services monitor data from apps, cloud services, networks, and infrastructure using AI, machine learning, and neural network approaches. It provides assistance for proactive, early detection of changing conditions in the environment, allowing IT operations management and DevOps teams to discover and handle issues before they have an effect on customers, partners, or workers.

CDWT provides a vital intelligence layer and interaction between performance monitoring and IT Service Management (ITSM) systems in order to avoid needless operational operations. AIOps also provides a collaborative workspace for resolving crises and capturing remedial information for similar circumstances’ likely underlying cause. In brief, CDWT AIOps offers quick mean times to detect (MTTD) and resolve (MTTR) issues.

CDWT AIOps provides IT Operations and DevOps teams with a greater knowledge and command of mission-critical IT infrastructure, services, and enterprise applications. A plethora of proactive notification and suggested likely root cause tools are provided to operators to prevent business service outages.

What are the Primary Advantages of using AIOps with CDWT?

More Effective IT

Reduces event noise and warnings, allowing operators to concentrate on what is most important.

Better Agility

Prior to end users identifying a problem and submitting a ticket, proactive operations teams and speedier problem response.

Complete Visibility

Provides complete visibility and straightforward administration of all operations via a single interface.

Root Cause Analysis

Identifies potential underlying causes for each problem and assists teams in resolving it fast by offering real-time coaching.

Instant Collaboration

Delivers intelligent notifications to the appropriate teams and profiles, enabling teams to communicate and resolve problems more quickly.

What Business Advantages Can CDWT AIOps offer?

Reduce Complexity & Expense

Up to 99% reduction in notifications and up to 60% reduction in incident ticket traffic.

Continuous Assurance

Manages millions of events each day to automate analytics and give correct remedial insights that maintain peak levels of vital business services.

Enhancement of Service-Quality

Significant reduction in Mean Time to Detect (MTTD), Mean Time to Acknowledge (MTTA), and Mean Time to Resolution (MTTR) for improved customer experience and increased productivity.

Continuous Software Distribution

Automates processes through out-of-the-box connections and open APIs to incident management, runbook automation, and continuous software delivery platforms to enhance responsiveness and scalability.

How do we approach AIOps?

How can CDWT AIOps Services boost cybersecurity and ensure compliance?

Compliance with data sovereignty regulations is a requirement for many businesses and government agencies contemplating a cloud migration. With the assistance of AIOps, CDWT is dedicated to satisfying the needs of clients that are subject to tougher data processing and storage regulations.

Automated Data Encapsulation Mechanism

Regional/Modeule-Based Algorithms to Ensure better Data Protections

Continuous Data Monitor and Auto Prevention

Preventive Analytics and Auto Escalation Process

Continuous Machine Learning and Auto Correction Mechanism to Prevent Data Theft

Why pick CDWT as your partner for AIOps and Managed IT Services?

24/7 End-to-End intelligent managed services powered by AI

Single SLA for application and database layers

25 dedicated Centers of Excellence (CoEs) for multi-cloud platforms and applications

ISO-certified ITIL/COBIT driven process approach

26+ Security tools with 40+ security controls for seamless productivity

Country and Industry-specific compliance across the world